Contact & support

Last updated 29 September 2026

A person reads every message. We answer within two working days, usually sooner.

Email us

[email protected]

Write from your account's email if it is about your account, credits or a payment, and say which project if it is about a design — a link to it helps.

Good to know

  • A generation that failed has already returned its credits to your balance.
  • Refunds: see the refund policy. Your data and deleting it: see the privacy policy.
  • Found a security problem? Email us with “Security” in the subject; please do not test on other people's accounts.